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#INTERNAL OFFICE CHAT SOFTWARE#

Search: users must be able to search for old messages by keyword and find them quickly.Activity feed: this keeps employees up to date with messages sent to them personally or in their groups.Status updates: team members should be able to leave a clear indication of their current availability.File sharing: this allows users to distribute files by sharing from the cloud or uploading from their device.Notifications: employees need clear notifications when messages are received or when relevant messages are posted in a group.

#INTERNAL OFFICE CHAT SOFTWARE#

Instant Messaging: the core feature of any communication software today is direct, instant messaging that allows team members to interact one-on-one or in groups.

Internal Communication Software: Key Features

Value for $: Does the pricing make sense on a per-employee basis for both small and large organizations? Is pricing clear, transparent, and easy for everyone to understand?.

Integrations: Does the software connect easily to productivity and collaboration tools employees use every day? Are there existing integrations with popular workforce apps?.

Usability: Will employees find it easy to use both in the office and while on the move? Does the onboarding, training and support work for employees at all levels?.

User Interface (UI): Employee communication tools will be used by every level of every department (ideally) so it must prioritize intuitiveness and user appeal that speaks to the masses.

What do I look for when I select the best employee communication software? Here’s a summary of my evaluation criteria: Team Communication Software: Comparison Criteria Best for centralized internal communicationsīest communication app for building human connection and emotional commitment between employees and your companyīest for employee communication around tasks & projectsīest for those already in the Google ecosystemīest for a simple workplace engagement and productivity toolīest for comprehensive corporate communications